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Credit Union ONE

4.1(468)· Google4.1 out of 5 from 468 reviews (Google rating)Credit Union
Closed today
(800) 451-4292 Directions cuone.org

Quick facts

Credit Union ONE is a credit union at 400 E 9 Mile Rd in Ferndale, MI, open Mon–Fri from undefined. Call +1800-451-4292 for details.

Address
400 E 9 Mile Rd, Ferndale, MI 48220
Phone
+1800-451-4292
Hours today
Closed today

About Credit Union ONE

Credit Union ONE’s Ferndale, MI, branch is at 400 E 9 Mile Rd. The credit union offers help with opening checking and savings accounts and applying for mortgages, auto loans and personal loans. On-site services include ATMs, and the branch has a drive-through. A wheelchair-accessible entrance and wheelchair-accessible parking are also listed among its features.

Membership includes access to nearly 30,000 surcharge-free ATMs through the CO-OP Network and more than 5,000 CU Service Centers nationwide, where members can conduct branch business. The branch has a Google rating of 4.1 from 468 reviews. Polite staff, clear explanations and efficient service appear among the listed review topics. For visit planning, the supplied Tuesday-through-Friday activity data shows busier periods around midday and early afternoon, with Friday’s highest activity at 2 p.m.

Known for

  • Checking and savings accounts
  • Mortgage, auto and personal loan applications
  • CO-OP surcharge-free ATM access
  • Drive-through service
  • Wheelchair-accessible entrance and parking

Popular times

Typical visit volume reported by Google.

Tue

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 0 of 100, 10a: 66 of 100, 11a: 81 of 100, 12p: 89 of 100, 1p: 91 of 100, 2p: 84 of 100, 3p: 74 of 100, 4p: 64 of 100, 5p: 0 of 100, 6p: 0 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Wed

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 0 of 100, 10a: 70 of 100, 11a: 75 of 100, 12p: 85 of 100, 1p: 96 of 100, 2p: 98 of 100, 3p: 96 of 100, 4p: 76 of 100, 5p: 0 of 100, 6p: 0 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Thu

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 0 of 100, 10a: 69 of 100, 11a: 81 of 100, 12p: 93 of 100, 1p: 98 of 100, 2p: 90 of 100, 3p: 81 of 100, 4p: 62 of 100, 5p: 0 of 100, 6p: 0 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Fri

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 48 of 100, 10a: 67 of 100, 11a: 80 of 100, 12p: 92 of 100, 1p: 95 of 100, 2p: 100 of 100, 3p: 98 of 100, 4p: 88 of 100, 5p: 0 of 100, 6p: 0 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Google rating breakdown

472 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★338
  • 4★21
  • 3★14
  • 2★13
  • 1★86

What people mention

Topics counted across Google reviews.

  • polite staff×23
  • clear explanations×7
  • efficient staff×5
  • car loan×4
  • loan rates×4
  • fast transactions×3
  • new card×2
  • waiting time×2
  • helpful clerks×2
  • credit card approval×2

People also search for

  • One Detroit Credit Union3.6 (63)
  • Vibe Credit Union4.3 (24)
  • CU14.3 (64)
  • Michigan First Credit Union3.6 (147)
  • Public Service Credit Union - Oak Park4.5 (124)

What reviewers say elsewhere

  • “So far glad I switch. Dustin Beaufore was a big help. Looking forward to years of banking experience with Credit Union One”

    — Victor Vandaele, October 6, 2026 · google

  • “Know before you go: the parking structure does not have an elevator. If parking for events and the structure may be crowded, there is only a staircase or the ramp for cars. The ramp for cars has signage of “no pedestrian traffic”. Beware…”

    — Jennifer Taylor, September 27, 2026 · google

  • “Jaqueline Johnson at the Ferndale branch was so helpful and patient, she gave us great customer service and we appreciate her so much!”

    — Jason Demmon, September 24, 2026 · google

  • “I moved out of the area but continue to bank with the credit union because they have ALWAYS taken good care of all my banking needs.”

    — Francine Kurdilla, September 23, 2026 · google

Excerpts are shown for attribution and remain the property of their source.

Reviews on Noemic

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Similar places nearby

  • Vibe Credit Union in Ferndale

    Vibe Credit Union

    4.3(24)· Google4.3 out of 5 from 24 reviews (Google rating)

    Credit union

    Closed today

    Vibe Credit Union is located at 214 W Nine Mile Rd in Ferndale, MI. Its stated services include loans and technology for accessing accounts at any time. The credit union says accounts can be opened online or by visiting one of its 14 branch locations. For people visiting the Ferndale, MI location, the listed accessibility features include a wheelchair-accessible entrance and wheelchair-accessible parking. The business has a Google rating of 4.3 out of 5 from 24 reviews. Of those ratings, 18 are five-star and two are four-star, while four fall in the one- or two-star range. Listed review topics include friendly staff, kind employees, an easy process, ATMs and debit cards. These topics offer a limited picture of what reviewers discuss, with staff friendliness appearing most often among the supplied topic counts.

Nearby places

Within walking distance

Also listed in nearby city guides

Credit Union ONE — frequently asked

Is Credit Union ONE open on Mondays?
Yes — Credit Union ONE is open Monday from undefined to undefined.
Where is Credit Union ONE?
Credit Union ONE is at 400 E 9 Mile Rd, Ferndale, MI 48220.
What is the phone number for Credit Union ONE?
You can reach Credit Union ONE on +1800-451-4292.

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